Following on from our article from last month Step three – The Online Application we look this month at the Cabin Crew Psychometric Tests.

You might be asked to complete these online during the application process, or later on at the assessment day stage.

These tests can seem a little daunting, especially if you haven’t encountered these types of tests before. However, forewarned is forearmed, and once you know exactly what to expect, you’ll be able to face them head on!



What is involved in the psychometric tests?

The two main areas of testing are Numerical Reasoning and Verbal Reasoning. The tests generally take the form of a multiple-choice assessment.

Numerical reasoning tests will assess your basic mathematics skills, whilst verbal reasoning tests will look at how well you read and interpret written information.  In both cases you will be given the question or information, then a selection of answers to choose from.

The other type of tests you will be asked to complete are designed to assess your character, personality and judgement skills.

This may include a Situational Judgement Test (SJT), which will give you a scenario and then ask you to pick the answer which best describes how you would deal with the situation.

You’ll be given a set amount of time to complete the tests in. Try not to worry too much and rush through them, it’s better to take your time and do them well.



Why do cabin crew have to do psychometric tests?

As crew you’ll have to perform simple calculations as part of your everyday role, and will have to be able to read and process important information.

The job also requires a certain strength of character and personality type, and the airline will want to make sure that you are up to the challenges of the job and would react appropriately in s tricky situation.



How can I prepare for the Psychometric tests?

The best way to prepare is to practice – there are various resources you can take a look at online which will give you examples of questions to practice with.

You can also buy workbooks specifically designed to help you prepare, with practice questions in all areas.

For the numerical reasoning tests try to do as much mental arithmetic as you can in your everyday life, for example adding up prices in your head when you’re shopping instead of using the calculator on your phone.

Reading a little every day can really help improve your reading speed and interpretation skills, pick up a book, a magazine or even read a few news articles online.


Next steps

If you’ve been asked to complete the tests online and have been successful you’ll usually be invited to attend an airline Assessment Day.  

However as I’ve mentioned, some airlines will ask you to do these tests on the assessment day itself.

Next month we’ll look at step six – the assessment day in detail, what you can expect, how to prepare, and how to get through the day! 


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