Following on from our article from last month Step three – How do I target my CV to Specific Airlines? we look this month at the process of applying online.

As I’ve said before, I would always advise first taking a look at the requirements for the airline or airlines that you’re thinking of applying to, to make sure that you can meet the basic job requirements.  

We have our own range of airline guides at Cabin Crew Wings, and you can browse through them here.


First Things First…

Make sure you know what you’ll need to have to hand when completing the online application. Some airlines ask you to upload a cover letter or copy of your CV, and some will ask you to upload photos at this stage.  Make sure you have everything saved in the correct format, and that your documents are error-free and up to date.


Spelling and Grammar

Although the application form will generally involve a lot of ‘tick-box’ questions, there will be other areas where you’ll be expected to fill out sections with personal information, or sometimes even answer a question or provide a short personal summary.

It’s really important that you proof-read these sections for spelling or grammar errors, as mistakes here not only look unprofessional, but will be picked up on by the recruitment team.


Screening Questions

Quite often at the start of the online application you will be asked to complete some simple screening questions. These are designed to make sure that you understand the requirements of the role, and that you are aware of things like height and reach restriction rules.


Next Steps

After completing and submitting your online assessment you’ll receive an email confirming it’s been received.

Some airlines use sophisticated screening software to process your form, to check if you’re a good ‘fit’ for crewing with them. If this is the case you’ll usually hear back quite quickly with an email confirming whether or not your initial application has been successful – sometimes even on the same day.

If you’ve made it through to the next stage a few things could happen, depending on which airline you’ve applied to. Most commonly you’ll be asked to complete a series of short psychometric ability tests. These types of test can seem daunting if you’ve never came across them before, but try not to worry – they’re in place to examine your personality and character to see how suited you’d be to the cabin crew role. They’re usually in a multiple choice format, where you choose how you would react to a certain scenario, or behave in a given situation.

There’s also the possibility that you could be asked to take part in a short telephone or video interview with the recruitment team.

You’ll always receive full instructions on how to complete the next step of the process, and given a contact in the recruitment team who you can chat to if you have any questions – please do give them a call if you’re unsure about anything, they’re there to help you!


The Assessment Day

If you make it through these next steps you’ll usually be invited to an airline Assessment Day.  We’ll cover this in detail in a future article, but this is normally a whole-day event with lots of potential candidates, where recruiters screen potential crew in exercises like role-plays and group discussions, before interviewing the most promising applicants on a one to one basis.

Next month we’ll look at some of the screening procedures I’ve mentioned in more detail, starting with the psychometric ability tests, in Step Five – the Psychometric Tests.


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