Conflict is a given in the workplace. With so many different personalities under one roof, you’re bound to clash with someone. The way you deal with though, can affect the environment you and others work in.
Conflict can come in many forms. It can be a disagreement with how a particular process at work should play out, a personal disagreement that festers between two or more people, or it can simply be that two or more people with completely different personalities just don’t get along. Here are a few tips we’ve put together on how to deal with conflict in the office:
Now that you are aware of the conflict, whether it is involving you or someone else, report it. Either to your manager or if your business has one, a HR representative. The issue has to be dealt with correctly and maturely, so don’t hesitate to communicate it so that it can be resolved quickly and appropriately.
Now the conflict has been raised to the manager’s attention, the situation can be managed. If a disagreement cannot be resolved on a one to one basis, it may be better resolved in a meeting with a more senior member of your team, and those involved. Dealing with the situation head on, although awkward and uncomfortable, will create a better atmosphere in the workplace.
If the conflict involves you and is occurring on a daily basis, try some coping mechanisms to keep yourself calm while you’re at work. If you are constantly bothered by this conflict e.g. a co-worker continuously criticises your work openly, or is difficult to communicate with, try and count to ten to calm yourself when you are feeling frustrated. Don’t react and become emotionally involved – put it to the back of your mind and try to be as professional as you can.
Communication is essential within the workplace. Choosing not to improve it or adapt the way you communicate with different people could cause conflict to arise, or increase the frustration between a group of co-workers. Managers or supervisors should openly encourage communication.
Accept That Conflict Will Happen
No matter what job you are in or what industry it is, there will no doubt be some form of conflict. How big that conflict becomes is down to how it is handled. If the conflict is left unresolved, it can get worse. Some people believe that disagreements can lead to more drive, ambition and more creative energy – but this should be managed carefully in the event that it starts to create a negative atmosphere, ultimately affecting how the business moves forward, and how you feel about going to work every day.
Want more career advice? We have plenty more tips to share here.
An airline captain has overall responsibility for the safe and efficient operation of the aircraft and the safety of crew and passengers. They will be concerned with the airworthiness of the plane, weather factors affecting the flight, flight regulations, and air traffic control procedures.
Searching for a new job? We wouldn't be surprised, since 88% of aviation professionals told us they would be in 2019. We all know that a job search can be frustrating. But on the whole, the opportunity to land your dream job is an exciting...
A cover letter accompanies your CV when you apply for a job.The letter is designed to act as a short introduction to you and your expertise. It should be your pitch to encourage an employer to consider your CV.A cover letter should be professional and...
Searching for a new opportunity can at times, leave any one of us flustered. When it boils down to which job better suits, there are a number of realistic factors that help us all to identify whether that job is the right match.Whether you're fresh out of...
Do what you love, and you’ll never work another day in your life.This romanticised approach to life and work, condensed into a quote popularly attributed to Mark Twain, Confucius, and other eminent thinkers, is something that many people strive for...
'Tomorrow's People Today' Our partner the British Business and General Aviation Association are hosting an annual conference on March 7th 2019. See below for more details on the event: THE BBGA ANNUAL CONFERENCE 2019 – 7th March 2019Tomorrow’s People Today 09.00 –...