- Taking part in pre-flight briefings about the flight, the passengers and the schedule.
- Performing pre-flight checks to ensure that security equipment is working properly and that the plane is stocked with enough food for the flight.
- Greeting passengers as they board and directing them to their seats.
- Making sure that passengers are aware of safety procedures and demonstrating how to use emergency equipment.
- Ensuring that hand-luggage is securely stowed.
- Making announcements on behalf of the captain.
- Serving food and drink.
- Selling duty-free items.
- Performing first aid if necessary.
- Ensuring that passengers follow safety procedures in an emergency.
- Making sure that passengers leave the plane safely.
- Completing flight reports after the journey.
- A good level of general fitness and the ability to swim at least 25 metres
- A valid passport without restrictions
- Clearance from the Disclosure and Barring Service.
- A minimum height restriction as you will need to be able to reach all the safety equipment in the aircraft
- A minimum age restriction which is usually 18
- You will need excellent communication skills in order to understand and see to your customers’ needs, especially in the case of an emergency.
- Cabin crew need to be dedicated to excellent customer service as their main role is to provide a comfortable and safe experience for their passengers.
- Cabin crew members need to work together as a team to make sure that all passengers are looked after and comfortable.
- Numeracy skills are useful for handling money.
- In the case of an emergency, it is essential that cabin crew have the ability to remain calm.
- The ability to deal with a range of people in a polite but firm way is important in such a confined working environment.
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