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Passenger Check-in Officer: Job Description

The job of passenger check-in officer is often also called ‘airline customer service agent’. The job requires a candidate with excellent communication skills, patience, and most importantly, an instinctive ability to cope with difficult situations in a calm and professional manner.

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Air Traffic Controller: Job Description

It’s estimated that every day over 3 million people travel on commercial aircraft around the world. And the skies are getting busier year-on-year as greater numbers take advantage of modern aviation.

It is the responsibility of air traffic controllers (ATCOs) to ensure these passengers arrive at their destinations safely. There is also increasing pressure to make the use of airspace as efficient as possible, which is no easy task.

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